All guests are to be present 15 minutes before the selected departure time.
We will not wait for any late comers as this will result in a delay to the rest of the trips.
Guests need to present their booking information before boarding.
In the event where the minimum passenger requirement is not met, we will reschedule the trip and all affected guests will be notified by our office personnel at least 3 hours before the sail off time.
Affected guests will be notified by our office personnel at least 3 hours before the selected sail off time.
Guests are advised to have their own motion sickness medications 20mins before the scheduled departure time if required.
No form of medications will be provided on board.
Footwear is strictly NOT allowed on board the yacht. Guests are required to remove and place their footwear in the container provided prior to boarding.
Smoking is strictly NOT allowed on board the yacht.
NO pets are allowed on board.
You are advised to bring a small towel in case of wet weather and/or splashing waves that may occur during the sail.
All bookings cannot be cancelled or refunded once purchases are made.
Changes to any sail date are allowed only once and must be made seven(7) days prior to the actual sail date.
NO refunds or credits will be issued when it is a case of “No Show” by the guest/s.
You are required to be present even if there is bad weather, unless the management has called you in advanced to inform you of any changes. In the event the Captain decides to postpone the cruise, our office personnel will be in contact with you to reschedule this particular trip.
Children under the age of 12 years is required to purchase a Child Ticket.
Safety instructions must be strictly followed at all times.
The management has the rights to refuse entry to any guests in the event where safety of the vessel or passengers are compromised.
Please do note that bookings are subjected to availability and capacity for tour packages.
You will need to check in via Safe Entry upon boarding.
If you do not feel well during the cruise, please kindly inform our crew and we will assist you accordingly.
No celebration of birthdays, marriage proposal or any other kind of events are allowed during the cruise duration.
No outside food and drinks are allowed to be brought and consumed onboard.
For private charters, you may call to find out more details on having your own food and beverages.